Case Studies

CULTURAL INTEGRATION THROUGH ORGANIZATION DESIGN AND DEVELOPMENT

Integrating a technology team acquired by a global Industrial Automation firm by effective Organization design and people development

  • A Global Industrial Automation firm with its HQ in Germany, wanted to vertically integrate a technology team from one of its vendors, within the organization
  • The integration demanded a strong cultural integration apart from functional integration as the two firms were at different levels on the organization maturity model, leading to significant differences in their cultures (i.e. ways of getting things done).
  • After a detailed organizational assessment of both the organizations a systematic approach for cultural integration was devised which was based on the context of both the organizations maturity levels, their work culture, their systems, processes and people
  • The approach also considered the speed at which the change has to be deployed to ensure we have high rate of adoption.
  • Ongoing communication design was a very important factor to ensure successful outcomes
  • Post Assessment a three-step solution was put in place to be deployed over a 2 years time frame.
  • Stability Phase Induction and Basic Processes setup to align People
  • Uniformity Phase New Processes and Policies Design and Rollout to ensure uniformity
  • Sustainability Phase Strategic framework design e.g. Org structure and Performance Management System and Institutionalization
  • Seamless onboarding and induction with 0% attrition of critical people of the acquired team
  • Quick and High productivity was achieved despite the challenges of acquisition
  • ongoing amalgamation of cultures facilitated by the organization structure
  • High Employee Engagement score attained using the NPS method
  • High degree of internal leadership alignment and cohesion over time
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